Claremont police issue warning on call forwarding scam
An ongoing “call forwarding scam” is occurring in the Inland
Empire, according to the Claremont Police Department.
The scam occurs when the victim receives a collect phone call
from a person posing as a telephone technician, or a jail or
custody officer, stating that a relative of the victim has been
arrested and needs immediate assistance. The caller/scammer
will then ask the victim to dial *72 on the phone dial followed
by a phone number in order to reach the purported “relative.”
*72 is a call-forwarding feature that in these circumstances
will allow the scammer, usually a prison inmate not known to
the victim, to speak with another party while the charges for the
call are incurred by the victim. Prison inmates are given access
to phones, but are restricted to making collect phone calls.
During these calls, the scammers can also compromise
voicemail systems in order to make other fraudulent calls or
change account passwords.
Claremont Police offer the following recommendations
should you receive one of the calls:
• Do not accept collect calls from an unknown person or
• Always change your default password provided by your
• Choose a unusual or difficult password of at least 6 digits
or numbers, and change your password if you believe it has
been compromised. Do not use obvious passwords such as
date of birth or social security number.
• Check your account regularly for fraudulent activity and
check your personal greeting to ensure that is it indeed your
own outgoing message.